Terms & Conditions

1. Definitions

  • "Company" means the taxi company providing the service.

  • "Customer" means any person or organization using the Company's service.

  • "Booking" means a request for a taxi journey made by a Customer to the Company.

  • "Journey" means the journey from the pickup address to the drop-off address as specified by the Customer in the Booking.

  • "Fare" means the amount payable by the Customer for the Journey.

2. Bookings

  • Customers can book a taxi by phone call, WhatsApp, or through the Company's website contact form.

  • When making a booking, the Customer must provide the Company with the following information:

    • Pickup address

    • Drop-off address

    • Number of passengers

    • Any special requirements (e.g., child seat, wheelchair access)

  • The Company will confirm the booking with the Customer and provide an estimated Fare.

  • The Company reserves the right to refuse a booking for any reason.

3. Fares

  • The Fare for a Journey will be calculated based on the distance traveled and the time taken.

  • The Company may charge a higher Fare for journeys between 23:00 and 7:00am.

  • The Customer must pay the Fare in full at the end of the Journey.

  • The Company accepts cash, credit cards, and debit cards.

4. Cancellations

  • Customers can cancel a booking at any time. However, if a booking is canceled within 24 hours of the agreed pickup time, the Customer may be charged a cancellation fee.

  • The Company reserves the right to cancel a booking at any time if it is unable to provide the service. In this case, the Customer will not be charged a cancellation fee.

5. Liability

  • The Company is not liable for any loss or damage to Customers' property caused during the Journey.

  • Customers are responsible for their own behavior and the behavior of their guests during the Journey.

  • The Company reserves the right to charge Customer for any damage caused to vehicle by the Customer during the journey.

6. General

  • The Company reserves the right to amend these Terms and Conditions at any time.

  • Any changes to these Terms and Conditions will be posted on the Company's website and will take effect immediately.